Workshop
Clear service levels. Straightforward advice. Quality workmanship.
BOOK YOUR SERVICE
Book online in minutes.
Choose a service package for routine servicing, or use Diagnosis & Repair Requests if you need a Health Check, have a specific issue, or want us to assess and quote the right repair.
SERVICE LEVELS
We service MTB, gravel, road, kids and ebikes.
E-bike variants include diagnostics, firmware updates and additional checks specific to
motors, batteries and controls.
Health Check
Inspection and report.
Book this if you’re unsure what service level your bike needs. We’ll inspect the bike and
provide a clear recommendation before major work proceeds.
REPAIRS & UPGRADES
Not every bike requires a full service.
For repairs, adjustments or upgrades, use Diagnosis & Repair Requests in the booking form. Tell us what’s happening with your bike and we’ll assess the work required, confirm the labour and parts, and quote before proceeding.
Common requests include drivetrain replacements, brake servicing, suspension installation, wheel truing, tubeless setup and component upgrades.
WHEN SHOULD I SERVICE MY BIKE?
Service frequency comes down to four things: how often you ride, the terrain and conditions you ride in, when the bike was last serviced, and how well it’s maintained between services.
Offroad riding, wet or sandy conditions and higher mileage increase wear and shorten service intervals.
If it’s been a while since the last service, performance has dropped or something feels off, it’s time to book.
Routine upkeep → The Basic
Higher wear or performance drop → The Seasonal
Not sure? → Health Check
WHY SERVICE WITH SPOKE N TRAIL
• Experienced mechanics who ride and understand realworld conditions
• Clear advice and approval before major work proceeds
• Defined service levels so you know exactly what’s included
• Accurate diagnostics including modern ebike systems
• Support with manufacturer warranty processes
• RiderLink members receive priority workshop access
• 30 day workmanship guarantee on all service labour
WORKSHOP FAQ'S
How often should I service my bike?
Service frequency depends on usage, terrain, conditions and maintenance.
How long will my service take?
Most services are completed within 24–72 hours depending on work required and parts
availability.
Can I just walk in with my bike?
Walkins are welcome where possible, but booking online is recommended.
Do you work on all brands?
Yes. We service most major bike brands and ebike systems.
Will you fit parts purchased elsewhere?
Yes. Labour charges apply and compatibility will be confirmed.
Do you assist with warranty claims?
Yes. We can help guide the process with the relevant brand.