Everything that governs buying from Spoke N Trail, in one place. If you can't find what you're after, email info@spokentrail.com.au or drop into the shop at 1/168 Eumundi-Noosa Road, Noosaville and we'll talk it through.

Buying from us

• Shipping & Delivery
  What delivery costs, how long it takes, click & collect, and how we get bikes to you.
• Returns & Refunds
  What you can return and how long you have, plus your rights if something arrives faulty.
• Discounts & Promotions
  Where discount codes apply, what they don't apply to, and one code per order.
• Gift Cards
  Our gift cards never expire. What you can spend one on, and how to use it online or in the shop.

Memberships and bookings

• Cancellations
  Changing or cancelling a RiderLink membership or any recurring plan.

The legal bits

• Terms of Service
  The agreement that covers using our website and buying from us.
• Privacy Policy
  What information we collect, why we collect it, and how we look after it.
• Contact Information
  Who we are, where we are, and how to reach us.

Your rights under Australian Consumer Law

Nothing on this page, or in any policy linked from it, limits your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage.