Cancellation policy

<p>RiderLink memberships — Flow, Tech and Boost — are recurring subscriptions. They are billed <strong>monthly</strong> to the payment method on your account until you cancel.</p>

<h3>Cancelling</h3>
<p>You can cancel at any time. There is no minimum term and no cancellation fee.</p>
<ul>
<li>Use the Manage Subscriptions link in your account or at the bottom of any RiderLink email, or</li>
<li>email <a href="mailto:info@spokentrail.com.au">info@spokentrail.com.au</a>, or</li>
<li>call the shop on <a href="tel:0752319910">07 5231 9910</a>.</li>
</ul>
<p>Cancellation takes effect at the end of the billing period you have already paid for. Your membership benefits stay active until then, and you will not be billed again.</p>

<h3>Refunds</h3>
<p>We do not refund part-used billing periods. If you are billed after cancelling, or something has gone wrong, contact us and we will put it right.</p>

<h3>Changing plans</h3>
<p>You can move between Flow, Tech and Boost at any time. A change takes effect from your next billing date.</p>

<h3>Changes we make</h3>
<p>If we change the price of a membership or what it includes, we will give you at least 30 days' notice by email before it takes effect, and you can cancel before the change applies.</p>

<h3>Your rights</h3>
<p>Nothing in this policy limits your rights under the Australian Consumer Law.</p>

<p>Spoke N Trail · 1/168 Eumundi Noosa Road, Noosaville QLD 4566 · <a href="tel:0752319910">07 5231 9910</a> · <a href="mailto:info@spokentrail.com.au">info@spokentrail.com.au</a></p>