Cancellation policy

RiderLink memberships — Flow, Tech and Boost — are recurring subscriptions. They are billed monthly to the payment method on your account until you cancel.

Cancelling

You can cancel at any time. There is no minimum term and no cancellation fee.

• Use the Manage Subscriptions link in your account or at the bottom of any RiderLink email, or
• email info@spokentrail.com.au, or
• call the shop on 07 5231 9910.

Cancellation takes effect at the end of the billing period you have already paid for. Your membership benefits stay active until then, and you will not be billed again.

Refunds

We do not refund part-used billing periods. If you are billed after cancelling, or something has gone wrong, contact us and we will put it right.

Changing plans

You can move between Flow, Tech and Boost at any time. A change takes effect from your next billing date.

Changes we make

If we change the price of a membership or what it includes, we will give you at least 30 days' notice by email before it takes effect, and you can cancel before the change applies.

Your rights

Nothing in this policy limits your rights under the Australian Consumer Law.

Spoke N Trail · 1/168 Eumundi Noosa Road, Noosaville QLD 4566 · 07 5231 9910 · info@spokentrail.com.au