Shipping policy

We ship anywhere in Australia. We do not currently ship internationally.

Parts, apparel and accessories

• Standard, orders under $200 — $15
• Standard, orders $200 and over — free
• Express — $25

These rates apply Australia-wide, including WA and NT. Express is available wherever the Australia Post Express network reaches.

Bikes and bulky items

Bikes, frames, wheelsets and forks travel on their own rate.

• Click & collect from Noosaville — free
• Local delivery, within 50 km of Noosaville — $150
• Ship to home, all states except WA and NT — $150
• WA and NT — not available online. Get in touch and we will quote you for freight.

Bikes collected in store or delivered locally are professionally assembled, safety-checked, set up for you and handed over in person, with practical tips on setup, care and maintenance.

Bikes shipped to your home arrive boxed and partly assembled. We recommend having a qualified mechanic finish the build. If the box is visibly damaged when it arrives, photograph it and contact us before attempting assembly.

When you will get it

• Anything we hold in the Noosaville shop is dispatched the next business day.
• Bikes for click & collect or local delivery may take up to 48 hours to build.
• Items showing as supplier stock are ordered the day you buy. We will email you when the order is placed, and again with tracking as soon as it ships.
• Once an order is dispatched, delivery time is up to the carrier. We will send tracking so you can follow it.

Questions

Call us on 07 5231 9910 or email info@spokentrail.com.au.

Spoke N Trail · 1/168 Eumundi Noosa Road, Noosaville QLD 4566